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Frequently Asked Questions

Answers to some frequently asked questions are below

Yes, whether for a coffee or giant wall we can convert your design to work as a stencil.

Yes, we can cut unlimited size, can help with layout and give application advice.

Yes, we have a dedicated team, that are creative thinkers and problem solvers.

Can you work with sustainable and bio-degradable materials?

We can work with sustainable materials that contain pure cellulose fibre, produced without additives, completely biodegradable and emissions-free.

Yes. If we haven’t cut it before, we are happy to test it to check the results.

We can cut many types of fabrics, including PVC alternatives, that wont discolour when cut.

Your order can be packed, stacked and labelled however you require. Please let us know if you have any specific requirements.

We add “Bridges” to your stencil. e.g. The letter o- we would add a small bridge, top and bottom or each side, so that the floating o remains attached. (If desired, once your stencil is applied, the “gap” the bridges leave can be filled in by hand. 

To laser cut we require Vector files, if you are not sure if the type of file you have is a vector file, send us what you have and we can advise.

Vector files format;

  • AI
  • EPS
  • DXF
  • DWG
  • SVG
  • PDF (Must be saved as a vector pdf)

We can give a ‘ballpark’ from other formats;

  • PDF
  • JPEG
  • TIFF

At Laser Cutting Services Limited (LCS) we try to minimize the impact of our business on the environment and continually look for new ways to further reduce this.

Although we use polyester film and polypropylene to produce the majority of our stencils these are all reusable and can both be recycled at dedicated recycling plants all over the UK and Internationally after use.

We try to keep our off-cut waste to a minimum and sort our waste for recycling. We reuse and recycle all cardboard we receive and use minimal packaging for our orders out. We use paper bags to package all smaller orders and we are in the process of moving to a paperless office.

We often have wood, fabric, sheet material that we are happy to give away. Keep an eye out on our social media channels. You never know, you could get CRAFTY with our off-cuts and create a masterpiece!!

We always aim to meet your deadline. Let us know if you require NEXT DAY service.

As a result of the UK leaving the European Union, customers of orders being sent to addresses within the European Union may incur additional charges.

Yes, we work with you on developing a new product or design and can quote for one-offs and/or repeat high volume.

As we work custom bespoke, each project is quoted based on how long it takes to laser cut your design in your particular material. We will work out a critical path backwards from your deadline.

We do have minimum order however quotes are provided depending on the size, design and quantity; therefore, it is best to contact us directly with your design and project details so we can provide an accurate price.

Yes, we send an artwork proof for your approval prior to cutting your job. For some projects we can also provide a physical sample proof.

Yes, whether you have one design needing repeated in the thousands or many designs needing a quantity of each. 

Yes, we have the ability to replicate intricate fine detail in paper, card or fabric that cannot be achieved with die cutting.

We send a payment link with your VAT invoice. You can pay by credit or debit card, or BACS by request. All jobs are pro forma. Accounts will be considered based on volume/ repeat business.

We use the “Line breaking” method which means making tiny interruptions in a normally continuous line, this prevents pieces from being completely cut out and coming apart from the original sheet, this prevents you losing parts of your logo or design from the stencil.

There is a misconception that the thicker the material is, the longer it will last. To a degree this is true, however, the reality is, that whatever it is made of, in order for it to last for multiple uses it will require regular cleaning.

The build-up of old paint on any stencil material, will result in poor definition. We recommend that you follow the 7 steos below to prolong the life of your stencil;

  1. Lay stencil on a flat surface
  2. Use a soft brush to clean
  3. Appropriate solvent
  4. Gently brush across the surface to clean away paint
  5. Never use a cloth, this will damage your stencil
  6. Dry flat